Our latest Coronavirus Update - 24/03/2020

Following last nights statement from the Prime Minister, the business has taken the decision to stand down our training and temporarily close our centres as of today (24th March). 

Our priority remains protecting our customers, staff and those around us, and we need to do all we can to help stop the spread of the outbreak. 

We hope we'll be able to welcome you back on a course in a few weeks time. Our aim is to re-open our training centres on Monday 20th April. 

We'll keep you updated as best we can. 

If you were due to attend a course with us from now until 20th April, a member of the team will be in touch shortly to discuss your options. 

If you have any questions or concerns, please contact us on 0800 980 8150. 

Update – 18/03/2020

Centrica are currently monitoring the Coronavirus situation and are following the latest advice from the Government, the World Health Organisation and the Foreign and Commonwealth Office.  

With this in mind, we are working hard to ensure a safe training environment and our training centres remain fully operational, with no change to our current training schedule.

However, we are asking delegates, visitors and staff the following questions:

  • Are you or any relatives sharing the same property presenting the following symptoms: Fever, breathing difficulties or continuous cough?
  • Are you aware of being in close contact, (less than 2 meters for more than 15 minutes) with anyone who has been diagnosed with the coronavirus?
  • Have you travelled to any affected countries within the last 14 days?
  • Have you been in close contact with a spouse/family member/any individual who has travelled to any of the affected countries within the last 14 days?

If you answer yes to any of these questions, official guidance is that you self-isolate. We ask that you do not attend centre and we will transfer your training date to a suitable alternative. If you wish to cancel your place and do not want to transfer dates, our standard terms and conditions will apply. 

Rest assured, our staff are also following the same guidance and will be self-isolating where necessary. We always ensure good hygiene practice and enhanced cleaning of our premises will be taking place.

For more advice on the Coronavirus, please visit the .GOV website: https://www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response

We appreciate your support in safeguarding the health of our community and contributing to the efforts to contain the Coronavirus outbreak.

If you would like to rearrange your training or have any questions or concerns, please contact the training team in the first instance on 0800 980 8150.